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TestimonialsHere is what some of our customers have to say: "A wonderful haul...my son's face lit up...an amazing amount of toddler equipment...a great website" Jane Knight, Deputy Editor of The Times "It was a superb holiday, the house was great, the area was great, the weather was great, your service was great - we would go back in a flash. On the way home, Martha (4) asked if we could live in "Wow! My husband has never been so glowing about customer service before! He found you all friendly, helpful and pro-active. He also really appreciated the personal touches such as the way staff being able to talk about the property from their own experience of having been there." – Andrews family, June 2009 "The weather was lovely, location was fantastic, the villa was a home from home and I managed to relax; which is no mean feat with two small children - what more could you ask for! I am SO glad that I used Tots to France and would definitely do so again." – Topley family, June 2009 "The holiday was amazing - even better than we expected. The facilities were excellent and the service was oustanding. Would recommend it to anyone to enjoy themselves as much as we did. Although maybe we should keep quiet so we can return ourselves!" – Thompson family, June 2009 Q. What did you think of the way that we addressed your holiday requirements? A. Very impressed. It was all very stress free, queries dealt with promptly and I particularly appreciated special requests like arranging for us to have a cleaner and taking my shopping list just days before we left - really helpful. A. Very helpful with lots of personal touches. The best holiday booking experience I have had to date. A. We thought you did an excellent job and were very helpful at all times. Your customer service was the best I have ever experienced. A. All our holiday requirements were addressed in an efficient and friendly way. It was very reassuring to know any questions would be answered quickly, which is so essential to fit in with busy lives.
General Comments We would simply not have gone away if it had not been for Tots to France and our holiday more than lived up to our expectations! We had a great time and next time we are looking for a trip away will definitely look up Tots to France - just please let me know when you expand around the rest of Europe! It was our first holiday with our 1yr old and we had a fantastic time - your info, web site, and friendly approachable service made us feel very confident to travel with you. The accommodation was brilliant and we would definitely return. We would love to travel with you in the future. Would be good to expand your range of properties throughout France please! Thank you very much for a great holiday. We had a fantastic holiday and are very grateful to your company for providing such a great family-friendly service - it certainly took the worry out of not knowing what the gite would be like. We have already recommended you to our friends and will continue to tell people about you! Absolutely fabulous Mum of 1, May 08 Continue as you are - efficient, friendly and knowledgably service enabled us to have a superb family holiday. With 3 children under 2yrs we did not think that was going to be possible but we were delighted with the holiday. It enabled us to spend a wonderful time with the children who were happy and excited by the environment they were in. What more can you ask for. I was really pleased with my holiday and all the facilities provided, the service before, during and after was fantastic. I would not hesitate to book my next holiday with yourselves and to recommend you to all my friends. It's great that there is finally a company like yours for families who like to be independent but want all the facilities available to them. I am sure we would not have been so keen to go on holiday with a 10 week old if it wasn't for your company. Thank you. Q. What else would have been useful? A. A saucy French butler! …..and so it goes on! | |
 
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